Question 1

Where can I find your products in person?

Accepted Answer

We pride ourselves on making each product to order for each of our players here at our Fort Worth, Texas facility. If you would like to schedule a fitting for irons, wedges or putter, you can book it by clicking GET FIT at the top of this page.

Question 2

Do you offer Left-Handed product?

Accepted Answer

Wedges - At this time, we do not offer Left-Handed wedges.

Putters - Yes, we offer both Right and Left handed putters. Since we machine all our putters here in-house, we can make Left-Handed putters custom fit to the golfer.

Irons - At this time, we do not offer Left-Handed irons.

Question 3

Does the $300 Fitting fee go towards the order of my custom clubs?

Accepted Answer

When you book one of our in-person fittings, and an order is placed post fitting the following credits will be applied to the final invoice. 
-Putters: $100
-Wedges: $100
-Irons: $150

Question 4

Must I come to Fort Worth, Texas to order a set of wedges?

Accepted Answer

Our Team is very passionate and believe each player deserves the tour player experience as well as tour level results with our wedges. Currently, all domestic wedge orders require an in-person fitting which allows our players to experience how each of the sole grinds work with our master wedge fitter. It also allows our team to decide which one will benefit your short game the best.

Question 5

Must I come to Fort Worth, Texas to order a set of irons?

Accepted Answer

While we get the best results out of in person fittings, remote fittings offer an alternative. Domestic customers who have a very good understanding of their iron specs will be considered. Please email contact@artisangolftx.com for more information and to begin a remote consultation with one of our iron specialists.

Question 6

What are my options to order a putter remotely?

Accepted Answer

We offer a variety of options to begin a remote putter order for prospective Artisan players. For those who want a quicker ship option with less customization we maintain a few putter models in our online store which can ship in less than two weeks to your specifications. Full custom putters are also available remotely by placing a deposit on one of our many "Deposit Only" putter models in our online store. Once we receive the order, a member of our team will be in touch to schedule a phone call with our team to take your full custom order and answer any questions you may have.

Question 7

What's Artisan remote iron fitting process like?

Accepted Answer

Every remote iron fittings starts with going to the top-page and clicking the "SHOP ALL" tab and purchase your remote iron fitting. After, you'll will be asked to fill out a questionnaire. Then, you'll  send your current irons to Artisan to be measured. We will provide you with a shipping label, a box, and shipping label. Once measured we'll send your irons back and schedule a phone call to complete your order.

Question 8

How can I reschedule or cancel my fitting?

Accepted Answer

Fittings can be rescheduled at no cost by emailing contact@artisangolftx.com and choosing a new available date with our team.

If you wish to cancel an upcoming fitting instead of reschedule, email contact@artisangolftx.com and we can refund you the fitting amount minus a $30 cancellation fee.

Question 9

What does having a player number mean?

Accepted Answer

Each club we make is identified with a serial number which includes your lifetime player number. This player number is tied to your build folder in our archives and tells us exactly what we have made for you. This makes reordering or modifying specs simple. We have learned how important the golf head and build specifications are to a player after decades of combined golf club building experience. Once specs are acquired by us, we file your build sheets away for future orders.

Question 10

Can I purchase heads only?

Accepted Answer

The golf club is only as good as the quality of the build and we only trust ourselves to do it if it will bear the ARTISAN name. If we cannot get a specific build component you can ship it to us and we will give you a credit for the shaft or grip provided.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we have shipped our custom made products all over the globe. The increased shipping fees will be added to your invoice.

Question 12

Do you offer any discounts or sponsorships?

Accepted Answer

We do not offer sponsorship or discounts of any type to players at any level. As a small company of industry veterans, we have worked our entire careers establishing our reputation with the world's best golfers who understand the importance of what we offer.

Question 13

Can I visit your facility?

Accepted Answer

We only allow visitors when you have a scheduled booking for a fitting or a follow-up. Artisan Golf is a private facility and we cannot accommodate walk-ins.

Question 14

Return Policy

Accepted Answer

Keep in mind each Artisan product is built custom and personal to each individual. All sales are final and non-returnable.

Frequently Asked Questions

Where can I find your products in person?

Do you offer Left-Handed product?

Does the $300 Fitting fee go towards the order of my custom clubs?

Must I come to Fort Worth, Texas to order a set of wedges?

Must I come to Fort Worth, Texas to order a set of irons?

What are my options to order a putter remotely?

What's Artisan remote iron fitting process like?

How can I reschedule or cancel my fitting?

What does having a player number mean?

Can I purchase heads only?

Do you ship internationally?

Do you offer any discounts or sponsorships?

Can I visit your facility?

Return Policy

Monday - Friday: 8am to 4pm
Central Standard Time (Fort Worth)

FAQs | Privacy Policy

Frequently Asked Questions

Where can I find your products in person?

Do you offer Left-Handed product?

Does the $300 Fitting fee go towards the order of my custom clubs?

Must I come to Fort Worth, Texas to order a set of wedges?

Must I come to Fort Worth, Texas to order a set of irons?

What are my options to order a putter remotely?

What's Artisan remote iron fitting process like?

How can I reschedule or cancel my fitting?

What does having a player number mean?

Can I purchase heads only?

Do you ship internationally?

Do you offer any discounts or sponsorships?

Can I visit your facility?

Return Policy

Monday - Friday: 8am to 4pm Central Standard Time (Fort Worth)

FAQs | Privacy Policy

Monday - Friday: 8am to 4pm
Central Standard Time (Fort Worth)